Theoretically, the results of this study confirm previous impact studies of casino development that both positive and negative impacts are perceived by residents. However, residents were highly concerned about negative social impact that can be caused by the casino development as well as positive economic impact such as offering employment opportunities, bring more investment and businesses into the region. It was also surprising to find out that negative economic impact was not greatly concerned by the residents in Ledyard, USA.
This means that residents who live near the casino are more interested to solve social problems that may arise from casino development and expansion. It is actually difficult for individuals to feel and experience economic benefits directly from the casino except people who are employed by the casino.
Therefore, governments and organizations need to concentrate more on improving social environment when they are planning to develop or expand casinos in the near future. In Europe, casino is mostly member operated to control approved conditions of who can play in the casino. In addition, various counseling and gamblers centers were formed to prevent social problems that might cause from addicted gambling.
The governments and organizations also need to revitalize the area by including not just casino facilities but also other entertainment facilities to introduce more family friendly place in the development. When the casino have strategy to attract tourists in the form of family the negative social impacts that have mentioned earlier can partly be solved.
It is also important to communicate with residents prior to the development to prevent the resentment of casinos. In recent years, many countries including Korea have a policy to restrict to offer legalized gambling operations due to these expected social problems.
To solve those problems, future casino developments should provide family oriented events and shows as well as hosting various exhibitions and conferences rather than promoting gambling itself alone. Foxwoods Resort Casino is also offering various events and services including golf, musicals, magic shows, etc.
However, it is expensive for the residents to use facilities in the casino on the daily basis. If casinos offer various discounted schemes to residents, residents would feel more occupied and involved with the casino. In this study, the researcher could not study more than one casino operation due to time and financial restrictions, but it is planned to study on Mohegan Sun Casino and other casinos nation wide in the future